Performance Optimization Analyst

11 hours ago


Islamabad, Islamabad, Pakistan Microcred Full time

Key Performance Indicators (KPIs): The successful candidate will be responsible for achieving the following KPIs:

  • High-quality call monitoring and feedback.
  • Targeted task completion and quality objectives achievement.
  • Regular reporting and analysis of quality metrics.
  • Process improvements to enhance quality and efficiency.
  • Positive agent engagement and morale.

The ideal candidate will have a strong background in quality assurance, with experience in call center operations and compliance. They should possess excellent communication skills, both verbal and written, and be proficient in MS Office and relevant software applications.



  • Islamabad, Islamabad, Pakistan Zones IT Solutions Full time

    Job DescriptionWe are seeking an experienced IT Performance Analyst to join our team at Zones IT Solutions. As a key member of our analytics department, you will be responsible for analyzing complex data and possess intermediate to advanced expertise in data mining, Business Intelligence, data modeling, and visualization tools (specifically, Power BI).The...


  • Islamabad, Islamabad, Pakistan Antlers Agency Full time

    About the TeamAt Antlers Agency, we're passionate about helping our clients succeed through effective digital marketing strategies.We're seeking a Senior Search Engine Optimization Analyst to join our team and contribute to the development of innovative SEO solutions that drive real results.The ideal candidate will have a strong background in SEO and be able...


  • Islamabad, Islamabad, Pakistan Frella Full time

    About Our TeamWe are a dynamic team at Frella seeking a skilled Sales Performance Optimizer to join our ranks.In this role, you will be responsible for driving sales growth and achieving targets through the development of effective sales strategies.You will analyze sales data and market trends to forecast demand and inventory needs, ensuring that our...


  • Islamabad, Islamabad, Pakistan Nexera Design Group Full time

    About this RoleNexera Design Group is seeking an experienced Corporate Performance Analyst to join our team. The successful candidate will have expertise in business intelligence, data analysis, and Power BI.This role involves designing, developing, and maintaining business intelligence solutions that drive informed decision-making across the...


  • Islamabad, Islamabad, Pakistan iENGINEERING Corporation Full time

    iENGINEERING Corporation seeks an experienced professional to join its team as an AI-Driven Performance Optimizer, responsible for analyzing and optimizing AI pipeline performance.Key ResponsibilitiesAnalyze performance metrics and develop data-driven dashboards to optimize manual and automated efforts.Collaborate with cross-functional teams to identify and...


  • Islamabad, Islamabad, Pakistan PTCLal Full time

    Elevate your career at PTCL GroupWe are a forward-thinking organization, committed to delivering innovative solutions and exceptional customer experiences. Our team members are the backbone of our success, and we offer a range of benefits to support their growth and well-being.Our core values drive us towards becoming the national champion driving digital...


  • Islamabad, Islamabad, Pakistan Digivate Agency Full time

    TikTok Shop Optimization SpecialistWe are seeking a highly skilled TikTok Shop optimization specialist to join our team at Digivate Agency.Key Responsibilities:Optimize product listings for maximum visibility and conversionsAnalyze and improve shop performance using data-driven insightsDevelop and maintain relationships with influencersThe ideal candidate...

  • Automation Engineer

    7 days ago


    Islamabad, Islamabad, Pakistan Nisum Full time

    About the RoleThis is an exciting opportunity for a highly skilled and experienced engineer to join Nisum's team as a Performance Test Engineer. The successful candidate will be responsible for defining key performance metrics, executing tests, analyzing system behavior, and collaborating closely with development teams to drive continuous improvement.The...


  • Islamabad, Islamabad, Pakistan Motive Full time

    We are looking for a Sales Performance Optimization Specialist to join our team at Motive. As a key member of our Business Intelligence team, you will play a critical role in developing and implementing strategies that optimize sales performance and drive business growth.ResponsibilitiesCollaborate with stakeholders to gather and understand dashboard...


  • Islamabad, Islamabad, Pakistan Funprimetechnology Full time

    About the Role: We are seeking an experienced Amazon Seller Central Specialist to join our team at Funprime Technology. As a key member of our e-commerce department, this individual will be responsible for managing and optimizing the seller's Amazon account to achieve maximum visibility and sales. The ideal candidate will have a strong understanding of...

  • Research Analyst

    4 days ago


    Islamabad, Islamabad, Pakistan Silverlight Expert Network LLC Full time

    Research Analyst (Performance-Based Role)We're hiring proactive analysts to ethically connect industry experts with clients. This role offers flexible hours and earnings based on successful matches.Key ResponsibilitiesSource and vet qualified experts for client projects.Professionally engage experts via email/LinkedIn (no spam/mass messaging).Submit experts...


  • Islamabad, Islamabad, Pakistan VisionX Technologies, Inc. Full time

    Data Solutions EngineerWe are seeking an experienced Senior MS SQL Server Database Developer to join our data solutions group. As a key member of our team, you will be responsible for designing and implementing complex reporting queries, conducting data analysis, and optimizing database performance to support our customer service SaaS product.Your primary...


  • Islamabad, Islamabad, Pakistan TheITZon Full time

    The ITZon is seeking a skilled Conversion Rate Analyst to join its team. Key responsibilities include:Key Responsibilities:Developing and implementing data-driven strategies to improve app conversion rates.Collaborating with cross-functional teams to optimize app listings and user experience.Conducting thorough analysis of market trends, competitor...


  • Islamabad, Islamabad, Pakistan Unity Lss Pvt Ltd Full time

    Senior Financial AnalystWe are seeking a highly skilled Senior Financial Analyst to join our finance team. Key responsibilities include:Providing financial analysis and insights to support business decisions.Developing and implementing effective cost control measures to optimize liquidity and minimize risks.Analyzing and managing invoices to ensure prompt...

  • Content Analyst

    5 days ago


    Islamabad, Islamabad, Pakistan Vast RCM Full time

    About Vast RCM: We are a leading company in the Medical Billing industry, providing medical billing services to clients worldwide.We are looking for an experienced Content Analyst to join our team. The successful candidate will be responsible for analyzing website content and identifying opportunities for improvement.The ideal candidate will have a solid...


  • Islamabad, Islamabad, Pakistan S&P Global Full time

    About the RoleWe are seeking a highly motivated Product Manager to serve as a key interface between business and technology teams. This role enables researchers, analysts, market reporters, and news team members to digitize and improve business processes using next-generation technologies.This hands-on role involves creating solutions, optimizing processes,...


  • Islamabad, Islamabad, Pakistan Tajarat Properties Full time

    Tajarat Properties is expanding its sales team and seeks a talented Investment Market Analyst to join us in Islamabad. As an Investment Market Analyst, you will analyze market trends, develop business strategies, and provide recommendations to our sales team. Your key responsibilities will include:ResponsibilitiesConducting market research and analyzing data...

  • PPC Analyst

    3 weeks ago


    Islamabad, Islamabad, Pakistan Just4design Full time

    We are seeking a PPC Analyst / Account Manager to join our team.This is a great opportunity for a Pay Per Click (PPC) expert experienced in managing and optimising PPC campaigns looking to join a thriving, cutting-edge digital agency offering fantastic career development prospects.As a PPC Analyst / Account Manager, you will be responsible for the set-up,...


  • Islamabad, Islamabad, Pakistan CareCloud Full time

    Direct message the job poster from CareCloudTeam Lead Talent Acquisition @ CareCloud | Analytical Skills, Negotiation, End to End Recruitment, Talent Management, Employer BrandingAbout the Role:We're looking for a Senior Business Analyst who can bridge the gap between business needs and technical solutions. If you have a knack for analyzing data, optimizing...


  • Islamabad, Islamabad, Pakistan Just4design Full time

    A Paid Advertising Analyst position has become available at Just4design, offering a challenging and rewarding career opportunity for a motivated and analytical individual.Key ResponsibilitiesAnalyze campaign data to identify trends and areas for improvementDevelop and implement strategies to optimize paid advertising campaignsCollaborate with the sales team...