Senior IT Engineer: Platform Services Specialist

1 week ago

Hyderabad City Taluka, Pakistan beBeeServiceEngineer Full time

We're seeking a Senior IT Analyst to join our team in shaping the future of platform engineering. Our goal is to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.

About the Role

The ideal candidate will have 6+ years of experience with ServiceNow, including deep functional and technical expertise, scripting, and integrations.

  • Strong understanding of ITIL processes and practical knowledge of ITIL4.
  • Advanced knowledge of modules like Incident, Problem, Change, CMDB, Asset, Service Catalog, Service Portal, Knowledge, Integrations, Performance Analytics.
  • Experience in designing and architecting ITSM, CMDB, and integrations.

You'll be working globally across functions, owning your projects and process from start to finish, with the influence and visibility to achieve what needs to be done.

Your Responsibilities
  1. Participate in managing the ServiceNow platform tooling (including ITSM, Platform Components, Integrations, ITOM) and operational capabilities.
  2. Provide technical leadership of the ServiceNow platform, including automations and integrations.
  3. Contribute to our platform strategy to leverage platform features and entitlements.

In return, you'll receive a competitive compensation package, including a global share plan and short-term incentives for outstanding performance.

What We Offer

A supportive environment that fosters growth and development, with opportunities to learn from peers and leaders through exciting, varied projects with real impact.

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