
Technical Solutions Specialist
2 days ago
Motive empowers the people who run operations with tools to make their work safer, more productive and profitable.
The platform gives you complete visibility and control over your drivers, vehicles, equipment and fleet-related spend in a single system.
About the RoleAs a Support Engineer, you will provide exceptional service and technical support to our customers.
You will be the primary technical point of contact for a small number of our Enterprise Accounts and own or orchestrate the resolution of cases.
- You will build strong relationships with technical contacts at assigned customers.
- You will analyze data to monitor account health and trends.
- You will identify potential customer education needs.
You will also work closely with other departments and tiers to ensure seamless customer experience.
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