
Technical Solutions Specialist
1 day ago
We are seeking an exceptional technical consultant to join our team. As a key member of our organization, you will play a crucial role in delivering high-quality solutions to our clients.
As a technical consultant, you will be responsible for architecting solutions, analyzing business processes, and building production-ready integrations that meet the needs of our customers' SaaS products.
The ideal candidate should have fluency with REST/JSON, HTTP, webhooks, and OAuth 2.0, as well as experience with at least one iPaaS / workflow tool.
You will also be expected to communicate complex architectures to both developers and business stakeholders, and possess solid requirements-gathering, business-analysis, and project-scoping skills.
Key Responsibilities:- Develop and implement post-sales technical onboarding strategies.
- Map business processes to API calls, data models, event triggers, and AI-powered automation flows.
- Design and launch new app connectors, authentication flows, and two-way data syncs.
- Lead discovery workshops, document requirements, and create statements of work.
- Troubleshoot live integrations, optimize performance, and write clear hand-off documents.
- Feed product & engineering with customer feedback and reusable templates.
- Train customer success and support teams on best-practice implementation patterns.
- Fluency with REST/JSON, HTTP, webhooks, and OAuth 2.0 (SAML/JWT a plus).
- 3+ years in solutions engineering, professional services, or systems integration for SaaS.
- Ability to explain complex architectures to both developers and business stakeholders.
- Hands-on experience with at least one iPaaS / workflow tool (Zapier, Make, n8n, Workato, Tray…).
- Solid requirements-gathering, business-analysis, and project-scoping skills.
- Experience in writing your own agent.
- Code fluency in a popular language (Python, JS, Ruby etc).
- Bachelor's in CS/SE (or equivalent real-world chops).
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