Quality Assurance Coordinator Job

2 weeks ago


Quetta City Tehsil, Pakistan NADRA Technologies Ltd Full time

About the Opportunity:

This is an exciting opportunity to join NADRA Technologies Ltd as a Call Center Supervisor. As a member of our team, you will have the chance to contribute to the success of our organization while developing your skills and expertise.

Job Duties:

  • Supervise call center executives and provide guidance as needed
  • Maintain high standards of quality and accuracy in call handling
  • Monitor and analyze team performance metrics to identify areas for improvement
  • Develop and implement strategies to enhance customer satisfaction

Requirements:

  • Bachelor's degree in Business Administration or related field
  • Minimum 2 years post-graduation experience working in Call Centers
  • Excellent oral communication skills in Balochi, Brahui, Hazargi, Tajiki, and Pushto
  • Strong leadership and problem-solving skills


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