
Quality Assurance Coordinator Job
2 weeks ago
About the Opportunity:
This is an exciting opportunity to join NADRA Technologies Ltd as a Call Center Supervisor. As a member of our team, you will have the chance to contribute to the success of our organization while developing your skills and expertise.
Job Duties:
- Supervise call center executives and provide guidance as needed
- Maintain high standards of quality and accuracy in call handling
- Monitor and analyze team performance metrics to identify areas for improvement
- Develop and implement strategies to enhance customer satisfaction
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum 2 years post-graduation experience working in Call Centers
- Excellent oral communication skills in Balochi, Brahui, Hazargi, Tajiki, and Pushto
- Strong leadership and problem-solving skills
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