Administrative Officer

2 days ago


Islamabad, Islamabad, Pakistan beBeeHumanResources Full time 800,000 - 1,500,000

About Us: We are a dynamic and rapidly growing call center dedicated to providing exceptional customer service solutions. Our team is committed to excellence in employee relations and satisfaction.

Job Overview: As an HR Professional, you will play a crucial role in managing and executing HR functions to support our workforce. You will be responsible for recruiting, onboarding, employee engagement, performance management, and other HR-related activities.

Key Responsibilities:
  1. Recruitment and Onboarding:
    Manage end-to-end recruitment processes, from sourcing and screening candidates to conducting interviews.
    Coordinate and conduct new employee orientations and ensure a smooth onboarding experience.
  2. Employee Relations:
    Act as a liaison between employees and management to address concerns and facilitate effective communication.
    Provide guidance on HR policies and procedures and ensure compliance with labor laws.
  3. Performance Management:
    Implement performance management processes, including goal-setting, performance appraisals, and development plans.
    Work closely with supervisors to address performance issues and implement improvement strategies.
  4. Training and Development:
    Identify training needs and coordinate training programs to enhance employee skills and performance.
    Support career development initiatives to encourage continuous learning and growth.
  5. Employee Engagement:
    Organize and participate in employee engagement activities to foster a positive and inclusive workplace culture.
    Conduct regular surveys and feedback sessions to gauge employee satisfaction and implement improvement plans.
  6. HR Administration:
    Maintain accurate and up-to-date employee records, ensuring compliance with confidentiality standards.
    Prepare reports on HR metrics, such as turnover and attendance, for management review.
Qualifications:

Bachelor's degree in Human Resources, Business Administration, or a related field.
Proven experience as an HR Professional, preferably in a call center or customer service environment.
Strong understanding of HR practices, labor laws, and regulations.
Excellent communication and interpersonal skills.
Ability to handle sensitive and confidential information with discretion.
Detail-oriented with strong organizational and multitasking abilities.

How to Apply:

If you are interested in this opportunity, please submit your resume and cover letter for consideration.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

This position is based in Rawalpindi, Pakistan.



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