
Dynamic Operations Coordinator
2 days ago
A dynamic Operations Coordinator is needed to support the successful rollout of innovative AgeTech solutions.
Key Responsibilities:- Program Tracking and Support:
- Monitor client program progress using backend data, including evaluations, pilots, and engagement metrics.
- Client Program Setup and Configuration:
- Set up and configure client program portals, accounts, and test environments ahead of launches.
- Performance Insights and Reporting:
- Summarize performance insights to highlight trends and opportunities for improvement.
- Internal Meetings and Client Updates:
- Prepare materials for internal meetings and client updates.
- Client Communication:
- Communicate with clients via email about shipment updates, schedules, and meeting coordination.
- Shipping and Inventory Management:
- Prepare and organize shipping documents and waybills for both incoming and outgoing shipments.
- Data Maintenance:
- Maintain accurate and up-to-date inventory records to ensure clear visibility for the team.
- CRM Data Entry:
- Maintain accurate client and deal data in CRMs such as Pipedrive and Custify.
- Tracking Tools and Research:
- Keep internal spreadsheets and tracking tools tidy and current.
- Supporting Company Operations:
- Conduct small-scale research to support internal processes and cross-team initiatives.
- Detailed-Oriented Problem Solver:
- You're detail-oriented, organized, and love bringing order to complex processes.
- Operational Experience:
- You have experience in operations, administration, or client coordination.
- Prioritization and Time Management:
- You're comfortable juggling multiple priorities in a fast-moving environment.
- Communication Skills:
- You communicate clearly and make information easy to understand.
- Proactive Team Player:
- You're curious and proactive, always looking for ways to improve processes.
- Technical Skills:
- You're proficient in Microsoft Office suite, with strong skills in Excel.
- CRM Systems Expertise:
- Have experience with CRM systems like Pipedrive or Custify.
- AgeTech Industry Knowledge:
- Understand AgeTech, healthtech, or IoT products.
- Meaningful Work:
- Help scale a game-changing technology with a direct impact on senior safety and independence.
- Collaborative Culture:
- Work alongside passionate, mission-driven colleagues.
- Autonomy and Ownership:
- Enjoy autonomy, ownership, and the chance to shape how we operate.
- Competitive Remuneration:
- Competitive salary and remote work environment.
We are committed to creating an inclusive and accessible workplace. We value diversity and welcome candidates from all backgrounds. If you require accommodation during the hiring process, we'll work with you to ensure a fair and positive experience.
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