Remote IT Support Technician

7 days ago


Karachi, Sindh, Pakistan beBee Careers Full time

We are looking for a skilled Helpdesk Technician to join our team.

Job Summary:

This is a night shift position that requires the ability to work independently and make sound technical decisions.

Key Accountabilities:
  • Provide technical support to clients via phone, chat or email
  • Diagnose and resolve hardware and software issues
  • Troubleshoot network connectivity problems
  • Document all technical support interactions and resolutions
Essential Skills:
  • 2+ years of experience in a Helpdesk role
  • Strong knowledge of Windows and Mac operating systems
  • Ability to troubleshoot complex technical issues
  • Excellent communication and customer service skills

The ideal candidate will have strong technical skills and excellent communication skills to interact with clients effectively.


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