Helpdesk Support Specialist

1 week ago


Karachi, Sindh, Pakistan beBee Careers Full time

Bachelor's degree in Computer Science or related field is preferred

Technical Support Specialist Job Description

We are seeking an experienced Helpdesk Technician to provide technical support during night shifts.

Responsibilities:
  1. Respond to technical support inquiries via phone, chat or email
  2. Resolve hardware and software issues for clients remotely
  3. Diagnose and troubleshoot network connectivity problems
  4. Document all technical support interactions and resolutions
Job Requirements
  1. 2+ years of experience in a Helpdesk Technician role
  2. Strong knowledge of Windows and Mac operating systems
  3. Proficiency in troubleshooting hardware and software issues
  4. Excellent communication and customer service skills

Information Technology Services - Karachi



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