Customer Advocacy Specialist

6 days ago


Lahore, Punjab, Pakistan SolutionInn Full time
Customer Advocacy Specialist

We are seeking a professional to develop and implement customer advocacy strategies that drive business growth. The successful candidate will have a deep understanding of customer needs and preferences, as well as the ability to analyze data and make informed decisions.

Key Responsibilities:
  • Customer Insights: Conduct research to gain a deeper understanding of customer needs and preferences.
  • Strategy Development: Develop and implement customer advocacy strategies that align with business objectives.
  • Collaboration: Collaborate with sales and marketing teams to design targeted campaigns for retaining high-value customers.
  • Communication: Communicate effectively with customers to understand their needs and preferences.
  • Problem-Solving: Resolve customer complaints and issues in a timely and effective manner.
  • Reporting: Compile reports and actionable insights from customer feedback to assist in improving products and services.
  • Training: Provide training and coaching to customer-facing professionals on customer service best practices.
  • Evaluation: Evaluate the effectiveness of customer advocacy strategies and make recommendations for improvement.
Requirements:
  • Candidate Profile: Customer-centric mindset with problem-solving abilities.
  • Organizational Skills: Strong organizational skills to manage customer feedback and advocacy strategies.
  • Cross-Functional Collaboration: Ability to work cross-functionally and collaborate with teams to resolve customer issues.


  • Lahore, Punjab, Pakistan VABillingPro Full time

    We are seeking a Customer Advocacy Professional for a full-time remote position at VABillingPro. The successful candidate will handle communication, market research, sales, marketing strategy, and customer service tasks on a daily basis.Key Job FunctionsThe ideal candidate must possess strong communication and customer service skills.Market research and...


  • Lahore, Punjab, Pakistan Dastgyr Technologies (Pvt.) Limited Full time

    Your RoleAs a Customer Experience Advocate, you will be responsible for owning initiatives aimed at increasing customer satisfaction with the platform. This includes maintaining the integrity of all front-facing communications with customers and partners, safeguarding and advocating for customers and partners in all internal changes, and owning customer...

  • Dispatch Specialist

    3 days ago


    Lahore, Punjab, Pakistan ACE Customer Services Full time

    ACE Customer Services seeks a skilled Service Desk Agent to provide top-notch customer support. As a key member of our team, you will handle customer inquiries, resolve issues, and ensure exceptional customer experiences.**Key Responsibilities:**Addressing customer concerns and complaints in a professional manner.Identifying and categorizing calls according...


  • Lahore, Punjab, Pakistan ACE Customer Services Full time

    At ACE Customer Services, we're looking for a skilled dispatch specialist to join our team. As a Dispatcher / Customer Service Executive, you will play a vital role in facilitating effective communication between different parties.**Responsibilities Include:**Receiving and transmitting messages efficiently.Coordinating with drivers and ensuring route...


  • Lahore, Punjab, Pakistan Intech Solutions Full time

    Intech Solutions is seeking Customer Engagement Specialists to join our team. As a Customer Engagement Specialist, you will play a crucial role in engaging with customers via phone and responding to their inquiries in a professional manner.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide product information and...


  • Lahore, Punjab, Pakistan Moriox Shoes Full time

    Key Responsibilities:The customer experience specialist will process orders, refunds, and exchanges as needed, ensuring accurate and timely execution. They will also collaborate with internal teams (e.g., sales and production) to resolve customer issues efficiently.


  • Lahore, Punjab, Pakistan CBA Full time

    Job OverviewWe are seeking a highly skilled Customer Service Specialist to join our team at CBA. As a key member of our support team, you will be responsible for handling customer inquiries, complaints, and requests in a professional and efficient manner.


  • Lahore, Punjab, Pakistan HR Outsourcing and Consulting Full time

    Customer Relations SpecialistWe are seeking an experienced Customer Relations Specialist to join our team. This individual will play a critical role in ensuring that our customers receive exceptional service and attention. Key responsibilities include analyzing customer feedback, identifying areas of improvement, and developing strategies to enhance overall...


  • Lahore, Punjab, Pakistan CureTriangle Full time

    Role OverviewCureTriangle is seeking a highly motivated Digital Marketing Specialist to play a crucial role in promoting the company's brand and connecting with current and future customers through social media marketing and advertising.This individual will be responsible for developing and implementing effective strategies to increase brand awareness,...


  • Lahore, Punjab, Pakistan easy solutions and service providers Full time

    About UsWe are a professional training and coaching company based in the US, providing innovative services to clients worldwide.We are seeking a highly motivated Outbound Customer Engagement Specialist to join our team. As an Outbound Sales Specialist, you will be responsible for interacting with customers, identifying sales opportunities, and delivering...


  • Lahore, Punjab, Pakistan ADCITY Full time

    We are looking for a Customer Acquisition Specialist at ADCITY who can find new customers and manage existing accounts. This role involves providing full backup to customers, making estimates, having complete knowledge of production process and time, invoicing, payments, and re-ordering.ResponsibilitiesThe ideal candidate will have excellent communication...


  • Lahore, Punjab, Pakistan ChiltanPure Full time

    Key ResponsibilitiesThe successful CUSTOMER EXPERIENCE SPECIALIST - RETAIL will be responsible for:• Providing exceptional customer service and resolving customer complaints in a timely and professional manner.• Working closely with the sales team to achieve sales targets and drive business results.• Maintaining a thorough knowledge of our merchandise...


  • Lahore, Punjab, Pakistan Minha Travel and Tours Full time

    We are looking for a Customer Engagement Specialist who can effectively interact with clients and promote our visit visa services and travel packages. As a key member of our sales department, you will be responsible for providing exceptional customer service, building strong relationships with clients, and driving business growth.Responsibilities:Actively...


  • Lahore, Punjab, Pakistan Petrofast Energy Solutions Full time

    At Petrofast Energy Solutions, we are looking for a Customer Acquisition Specialist to drive business growth by developing and executing effective telemarketing strategies.Key ResponsibilitiesDevelop and execute telemarketing strategies to expand the customer base.Manage and maintain existing customer relationships.Build strong relationships with customers...


  • Lahore, Punjab, Pakistan She Means Work Full time

    She Means Work is seeking a Customer Portfolio Specialist to join our team. The successful candidate will be responsible for managing a portfolio of customers and executing potential leads into sales.Key responsibilities include:Executing potential leads into salesManaging a portfolio of customersUtilizing excellent communication and networking skillsSalary:...


  • Lahore, Punjab, Pakistan ibex. Full time

    About the RoleAs a Customer Engagement Specialist at ibex, you will play a crucial role in handling inbound calls from prospective customers. Your primary responsibility will be to assist customers with acquiring internet, television, phone, and home security systems separately or as part of package deals.Key ResponsibilitiesAnswering inbound calls from...


  • Lahore, Punjab, Pakistan Dastgyr Technologies (Pvt.) Limited Full time

    About Your Career PathThis role offers a unique opportunity to grow your career in a rapidly expanding company. As a User Advocacy Specialist, you will play a crucial role in shaping the future of commerce and driving innovation. With a dynamic team of serial entrepreneurs driven by the mission to solve the global cross-border challenge at scale, you will...


  • Lahore, Punjab, Pakistan PJN Full time

    Company OverviewPJN is a leading organization in Pakistan, dedicated to promoting peace and justice. We are committed to creating a more inclusive society for all.About the ProjectBridging the Barriers - Inclusion of Transgender Community in Flood Relief and Rehabilitation Response is a national flood emergency advocacy, capacity development, and awareness...


  • Lahore, Punjab, Pakistan 66loop Technologies Full time

    Custom Theme DevelopmentWe are seeking an experienced Custom Theme Specialist to join our team and lead the development of custom WordPress themes for our clients.About Our Services66Loop Technologies provides comprehensive e-commerce solutions, including custom theme development, plugin creation, and website optimization.Key Responsibilities:Design and...


  • Lahore, Punjab, Pakistan Beyond Packaging Full time

    Job OverviewAt Beyond Packaging, we are seeking a highly motivated and results-driven Customer Acquisition Specialist to expand our client base in the US market. This role is ideal for individuals who thrive in traditional sales environments, actively reaching out to potential clients via phone, email, and online research.Key Responsibilities:Identify and...