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Customer Relations Specialist
5 days ago
We are seeking an experienced Customer Relations Specialist to join our team. This individual will play a critical role in ensuring that our customers receive exceptional service and attention. Key responsibilities include analyzing customer feedback, identifying areas of improvement, and developing strategies to enhance overall ratings.
Main Objectives:- Delivering Outstanding Customer Service: Providing personalized and attentive service to meet customers' needs and exceed their expectations.
- Analyzing Customer Feedback: Conducting thorough analysis of customer feedback to identify trends and areas for improvement.
- Anticipating and Meeting Customer Needs: Responding promptly to customers' needs and anticipating their unstated requirements.
- Resolving Customer Complaints: Listening attentively to customers' concerns and resolving issues in a timely and professional manner.
- Coordinating Customer Arrivals and Departures: Managing the arrivals and departures of special customers (VIPs, SAs, etc.) to ensure a seamless experience.
- Ensuring Effective Staff Communication: Facilitating communication between customers and staff to prevent misunderstandings and promote complete service recovery.
- Promoting Customer-Focused Initiatives: Highlighting and promoting initiatives that focus on enhancing customers' experiences.
- Leading the Customer Relations Team: Directing, coaching, and managing the customer relations team to ensure adherence to standards and operating procedures.
- Evaluating Team Performance: Assessing team performance and producing reports to track progress and identify areas for improvement.
A degree in hospitality management, business administration, or a related field, combined with industry knowledge and proficiency in English, is essential for this role.
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Client Relations Specialist
5 days ago
Lahore, Punjab, Pakistan Parhlo Full timeWe are looking for a Client Relations Specialist to join our team at Parhlo.In this role, you will be responsible for building strong relationships with customers, responding to their inquiries, and resolving any issues that may arise.Responsibilities:Respond to customer inquiriesProvide product informationResolve customer issuesThis role requires excellent...
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Client Relations Specialist
5 days ago
Lahore, Punjab, Pakistan Eco Energy Services Full timeJob ProfileEco Energy Services is seeking a highly motivated Client Relations Specialist to play a key role in delivering exceptional customer support.The ideal candidate will have strong communication skills, experience in customer-facing roles, and a thorough understanding of our products and services.Key Responsibilities:Build strong relationships with...
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Carrier Relations Specialist
3 days ago
Lahore, Punjab, Pakistan Dollar Trips Full timeAbout the Position:We are looking for a highly skilled Carrier Relations Specialist to join our team at Dollar Trips. The ideal candidate will have excellent communication and negotiation skills, as well as a neutral English accent.Key Responsibilities:Sourcing Carriers: Utilize strong negotiation and communication skills to secure carrier...
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Dispatch Specialist
3 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeACE Customer Services seeks a skilled Service Desk Agent to provide top-notch customer support. As a key member of our team, you will handle customer inquiries, resolve issues, and ensure exceptional customer experiences.**Key Responsibilities:**Addressing customer concerns and complaints in a professional manner.Identifying and categorizing calls according...
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Customer Relations Strategist
4 days ago
Lahore, Punjab, Pakistan Affinity Vibez Full timeAbout Affinity Vibez:We are a dynamic organization dedicated to delivering exceptional customer experiences.Job Title: CRO Customer Relation OfficerThis role is pivotal in building and maintaining strong relationships with our customers, ensuring their satisfaction and loyalty through effective communication and personalized support.Main...
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Communication Coordinator
3 days ago
Lahore, Punjab, Pakistan ACE Customer Services Full timeAt ACE Customer Services, we're looking for a skilled dispatch specialist to join our team. As a Dispatcher / Customer Service Executive, you will play a vital role in facilitating effective communication between different parties.**Responsibilities Include:**Receiving and transmitting messages efficiently.Coordinating with drivers and ensuring route...
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Blockchain Relations Specialist
3 days ago
Lahore, Punjab, Pakistan Aventolabs Full timeJob Title: Blockchain Relations SpecialistDescription:Avento Labs is a cutting-edge technology company seeking a skilled Blockchain Relations Specialist to join our Developer Relations team.Key Responsibilities:Develop and maintain relationships with key stakeholders in the web3 ecosystem, including developers, partners, and vendors.Coordinate...
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Customer Relation Coordinator
3 days ago
Lahore, Punjab, Pakistan Brisk Full timePosition OverviewWe are seeking a skilled Customer Service Executive to provide exceptional customer support and service.This role involves managing customer interactions, resolving issues promptly, and maintaining accurate records of customer communication.Main ResponsibilitiesCollaborate with production manager and accountant to ensure efficient daily...
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Media Relations Specialist
5 days ago
Lahore, Punjab, Pakistan TechRoble Full timeTechRoble is seeking a Media Relations Specialist to join our team.About the RoleThis role involves developing and implementing effective PR strategies that promote the company's image, products, and services.Main Responsibilities:Develop comprehensive PR plans that enhance the company's reputation and brand awareness.Maintain relationships with media...
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Public Relations Specialist
5 days ago
Lahore, Punjab, Pakistan AffinityVibez Pvt Ltd Full timeJob SummaryAffinityVibez Pvt Ltd is a business management consultancy company with a strong presence in Pakistan, committed to helping businesses overcome challenges and develop strategies for success.Key Responsibilities:We are seeking an experienced Public Relations Specialist to develop and implement effective public relations strategies, collaborating...
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Client Relations Specialist
5 days ago
Lahore, Punjab, Pakistan HR Navigator Full timeHR Navigator is looking for a seasoned Client Relations Specialist to enhance our sales efforts.Role DescriptionThis position involves developing and maintaining strategic relationships with clients to drive business growth and achieve sales objectives.The successful candidate will have a proven track record of success in sales, excellent negotiation skills,...
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Compliance and Relations Manager
5 days ago
Lahore, Punjab, Pakistan Plum Qingqi Motors Limited Full timeOur Company CultureWe value collaboration, innovation, and customer satisfaction at Plum Qingqi Motors Limited.Job ResponsibilitiesThe Senior Transportation Billing Specialist will be responsible for:Developing and implementing TBS strategies to drive business growthManaging EDB and FBR systems to ensure effective system managementResolving complex...
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International Client Relations Specialist
3 days ago
Lahore, Punjab, Pakistan UNAVAILABLE Full timeOverviewOur company is dedicated to delivering unparalleled customer service. The Customer Services Specialist role is a key part of this mission, focusing on building strong relationships with international clients.Key ResponsibilitiesThis position involves assisting customers with their queries and concerns. You will need to convey a sense of urgency and...
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Customer Engagement Specialists
5 days ago
Lahore, Punjab, Pakistan Intech Solutions Full timeIntech Solutions is seeking Customer Engagement Specialists to join our team. As a Customer Engagement Specialist, you will play a crucial role in engaging with customers via phone and responding to their inquiries in a professional manner.Key Responsibilities:Respond to customer inquiries in a timely and professional mannerProvide product information and...
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Public Relations Specialist
4 days ago
Lahore, Punjab, Pakistan AffinityVibez Pvt Ltd Full timeAffinityVibez Pvt Ltd provides a dynamic work environment where you can grow professionally. As a Customer Service Executive, your primary responsibility will be to develop and implement public relations strategies, collaborate with internal teams, and utilize case management software efficiently.Responsibilities:Implement public relations strategies that...
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Customer Order Management Specialist
5 days ago
Lahore, Punjab, Pakistan Last Updated 1 016 Nishat Chunian Group Full timeJob OverviewThe Nishat Chunian Group is seeking a highly organized and detail-oriented Customer Order Management Specialist to manage customer orders from receipt to delivery, ensuring timely and efficient fulfillment.This role involves addressing any issues related to order fulfillment, such as backorders and returns, and collaborating with the purchasing...
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Customer Experience Specialist
5 days ago
Lahore, Punjab, Pakistan Moriox Shoes Full timeKey Responsibilities:The customer experience specialist will process orders, refunds, and exchanges as needed, ensuring accurate and timely execution. They will also collaborate with internal teams (e.g., sales and production) to resolve customer issues efficiently.
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Technical Customer Advocate
5 days ago
Lahore, Punjab, Pakistan Algo+ USA Full timeSupport Specialist RoleThe Algo+ USA Support Specialist plays a crucial role in providing top-notch customer support in a fast-paced SaaS environment.This position requires a combination of technical expertise, effective communication skills, and problem-solving abilities to deliver exceptional customer experiences.As a Support Specialist, you will be...
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Customer Engagement Specialist
5 days ago
Lahore, Punjab, Pakistan Maahi Developers (Pvt.) Ltd. Full timeJob SummaryWe are seeking a skilled Customer Relations Specialist to join our team at Maahi Developers (Pvt) Ltd.Key ResponsibilitiesCustomer Engagement: Engage with customers to understand their needs and preferences.Relationship Building: Build and maintain strong relationships with customers through regular communication.Data Management: Accurately...
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Customer Service Specialist
5 days ago
Lahore, Punjab, Pakistan CBA Full timeJob OverviewWe are seeking a highly skilled Customer Service Specialist to join our team at CBA. As a key member of our support team, you will be responsible for handling customer inquiries, complaints, and requests in a professional and efficient manner.