Customer Experience Specialist

5 days ago


Hyderabad City Taluka, Pakistan beBee Careers Full time
Key Responsibilities:
• Collaborate with franchise staff to understand franchise dynamics for better stakeholder management.
• Develop a roadmap for franchise team development and system improvements to enhance customer experience management at the franchise level.
• Handle various customer service issues at franchises and support franchise staff in timely resolution of customer queries.
• Arrange training sessions for franchise staff to ensure service excellence.
• Maintain a positive ambiance at franchises by improving team outlook, fostering a conducive environment.

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