Customer Experience Associate

12 hours ago

Lahore, Punjab, Pakistan beBeecustomer Full time 4,000,000 - 6,000,000

Job Opportunity:

We are seeking a highly organized and detail-oriented professional to join our team as a Customer Experience Associate. The successful candidate will be responsible for maintaining accurate inventory levels, coordinating with logistics personnel, and providing exceptional customer service.

Key Responsibilities:

  • Conduct physical inventory counts and reconcile with the system to ensure accurate stock levels.
  • Coordinate transportation and logistics operations to meet customer demands.
  • Work closely with inventory management teams to dispose of damaged products and optimize warehouse processes.
  • Develop and implement efficient pick-phase methodologies in warehouses to improve customer satisfaction.
  • Familiarize yourself with all documentation and reports, ensuring timely submission to internal and external stakeholders.
  • Respond promptly to customer inquiries and issues related to orders, shipments, and inventory.

Required Skills and Qualifications:

  • Effective communication and interpersonal skills.
  • Inventory management expertise and knowledge of logistics operations.
  • Proficiency in Microsoft Office applications, particularly Word and Excel.

About the Role:

Dedicated professionals like you play a vital role in ensuring seamless customer experiences and efficient logistics operations. If you're passionate about delivering excellent customer service and managing inventory efficiently, we'd love to hear from you

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