ERP Software Expert

7 hours ago


Lahore, Punjab, Pakistan Abeeha Technologies Full time

Abeeha Technologies is looking for an ERP Software Expert to join our team. As an ERP Software Expert, you will be responsible for providing technical support to customers using Enterprise Resource Planning (ERP) software.

Responsibilities:
  1. Providing technical assistance to customers using ERP software.
  2. Ensuring customer satisfaction and resolving customer issues.
  3. Answering customer inquiries related to the software's functionality.
  4. Developing and delivering training programs for existing clients.
  5. Working closely with cross-functional teams to ensure customer satisfaction.
  6. Collaborating with development, product, and sales teams to identify and address customer needs.
  7. Maintaining and designing social media content across multiple platforms.
  8. Resolving customer issues through phone and remote desktop support.
Requirements:
  1. Strong problem-solving skills and ability to work under pressure.
  2. Ability to multitask and manage multiple customer inquiries simultaneously.
  3. Excellent written and verbal communication skills.
  4. Proficient in using remote desktop support tools and CRM software.


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