
E-Commerce Operations Specialist
4 days ago
We are seeking a highly motivated and enthusiastic E-commerce Executive to join our team at Cresset Technology. As an integral part of the business, you will be responsible for building strong relationships with customers, ensuring smooth order placement, delivery processes, and issue resolution.
Key Responsibilities:
- Serve as the primary point of contact between the brand and the customer throughout the order lifecycle.
- Collaborate with Warehouse and Logistics teams for smooth order pickups, deliveries, and payment processing.
- Work closely with teams across Advertising, Creative, and social media to develop effective strategies.
- Build and nurture relationships with key clients and customers.
- Provide daily reports on order activities and maintain accurate records of customer contacts.
- Prepare and analyze Daily Sales Reports.
- Ensure strong follow-up on leads.
- Address customer inquiries promptly across all digital platforms.
Requirements:
- Bachelor's degree in Marketing, Business Administration, or a related field.
- 1-2 years of experience in E-commerce or a similar role.
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E-commerce Operations Manager
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E-commerce Technical Specialist
1 week ago
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E-commerce Automation Specialist
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E-commerce Growth Specialist
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