Business Development Officer
18 hours ago
Our Mission:
We are dedicated to delivering exceptional customer experiences through innovative solutions and commitment to excellence. As a Customer Relations Officer (CRO), you will play a vital role in driving sales and customer retention by leveraging your expertise in Energy and Home Warranty campaigns.
Key Performance Indicators:
- Meet and exceed daily, weekly, and monthly sales targets and KPIs.
- Provide exceptional customer service and support through various communication channels.
- Resolves customer complaints and issues promptly to ensure high satisfaction.
- Maintain accurate and detailed records of customer interactions and transactions.
Requirements:
- Minimum 2+ years of experience in call center roles, specifically in Energy and Home Warranty campaigns.
- Educational requirement: Intermediate (or equivalent).
- Excellent verbal and written communication skills.
- Strong problem-solving abilities with a customer-centric approach.
Work Environment:
- Fast-paced, night-shift environment.
- Dynamic and supportive team.
- Opportunities for professional development and growth.
Job Type: Full-time
Pay: Competitive
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