IT Systems and Network Expert

4 days ago


Karachi, Sindh, Pakistan Safebit Solutions Inc Full time
Job Summary:

We are seeking an experienced Systems/Network IT Consultant to join our team at Safebit Solutions Inc. As a key member of our MSP team, you will be responsible for delivering exceptional technical services to our clients, ensuring their IT needs are met efficiently and effectively.

Key Responsibilities:
  1. Provide timely and professional assistance with helpdesk tickets and change management requests.
  2. Utilize MSP platform tools to monitor and manage clients' servers and networking infrastructure.
  3. Develop and maintain strong expertise in network technologies, particularly Cisco hardware.
  4. Effectively manage multiple Microsoft Server environments, leveraging your knowledge of Active Directory, DNS, DHCP, Replication, File, GPO, and Print services.
  5. Identify areas for improvement in clients' infrastructure and present actionable recommendations for upgrades.
  6. Work collaboratively with senior consultants to plan and implement projects.
  7. Stay current with industry developments, including Microsoft Azure migration, virtualization, security, storage, and other relevant technologies.
Requirements:
  1. Strong technical background with emphasis on Microsoft, Dell SonicWall, and Cisco technologies.
  2. Excellent communication and interpersonal skills to effectively interact with customers and internal stakeholders.
  3. Minimum 3-4 years of experience supporting Microsoft Windows environments managed with Active Directory.
  4. Minimum 3 years of network experience working with switches, gateways, UTM firewalls, and configuring VLANs and routing in Cisco hardware.


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