
IT Systems and Network Expert
4 days ago
We are seeking an experienced Systems/Network IT Consultant to join our team at Safebit Solutions Inc. As a key member of our MSP team, you will be responsible for delivering exceptional technical services to our clients, ensuring their IT needs are met efficiently and effectively.
Key Responsibilities:- Provide timely and professional assistance with helpdesk tickets and change management requests.
- Utilize MSP platform tools to monitor and manage clients' servers and networking infrastructure.
- Develop and maintain strong expertise in network technologies, particularly Cisco hardware.
- Effectively manage multiple Microsoft Server environments, leveraging your knowledge of Active Directory, DNS, DHCP, Replication, File, GPO, and Print services.
- Identify areas for improvement in clients' infrastructure and present actionable recommendations for upgrades.
- Work collaboratively with senior consultants to plan and implement projects.
- Stay current with industry developments, including Microsoft Azure migration, virtualization, security, storage, and other relevant technologies.
- Strong technical background with emphasis on Microsoft, Dell SonicWall, and Cisco technologies.
- Excellent communication and interpersonal skills to effectively interact with customers and internal stakeholders.
- Minimum 3-4 years of experience supporting Microsoft Windows environments managed with Active Directory.
- Minimum 3 years of network experience working with switches, gateways, UTM firewalls, and configuring VLANs and routing in Cisco hardware.
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