Team Lead

7 days ago


Rawalpindi Cantonment, Pakistan beBee Careers Full time
Job Overview

We are seeking an experienced operations manager to lead a team of 50-60 people. The ideal candidate will have a proven track record of managing departmental operations and driving business growth.

Main Responsibilities:
  • Oversee departmental operations, ensuring seamless execution of tasks.
  • Develop and implement strategies to improve customer satisfaction.
  • Enable team members to work efficiently and effectively.
  • Regularly review progress and provide constructive feedback to staff.
  • Drive the completion of ongoing projects within set timelines.
  • Build a high-performing team that consistently achieves its targets.
  • Promote a positive and inclusive work environment.
  • Implement company policies and procedures.
  • Identify areas for improvement through KPI analysis.
Essential Qualifications:
  • Bachelor's degree or higher required.
  • Excellent English language skills.
Desirable Skills and Experience:

The ideal candidate should possess strong leadership skills, significant team management experience, advanced project management expertise, exceptional problem-solving abilities, a results-oriented approach, and excellent interpersonal skills.

Professional Background:
  • At least 5-8 years of experience in managing teams and departments.
  • Significant experience in customer support services, call center operations, business development, recruitment, and project management.

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