
Brand Identity Specialist
1 day ago
As a Brand and Experience Specialist at Circles.Life, you will be responsible for developing and implementing brand strategies to strengthen our brand identity and market positioning. This role involves overseeing brand guidelines, conducting brand health tracking and analysis, and leading initiatives to improve customer experience across all channels.
About the Role:
We are looking for an experienced professional who can partner with our cross-functional teams to align on brand and customer experience goals. The ideal candidate will have a strong understanding of brand strategy development and execution, as well as proficiency in data-driven decision-making, including experience with customer feedback analysis, journey mapping, and NPS management.
Main Responsibilities:
- Develop and implement brand strategies to strengthen brand identity and market positioning
- Oversee brand guidelines to ensure consistency across all touchpoints
- Conduct brand health tracking and analysis, reporting on key metrics and insights
About You:
We are seeking a highly motivated and experienced individual who is passionate about delivering exceptional customer experiences. You will be responsible for managing NPS tracking, reporting, and operational cadence, as well as working with cross-functional stakeholders to address customer experience gaps in a timely fashion.
Requirements:
- 4+ years of relevant experience in brand management, customer experience, or related fields
- Bachelor's degree in Marketing, Business Administration, or a related field. A Master's degree is preferred but not mandatory
Circles.Life is an Equal Opportunity Employer:
We are committed to diversity and inclusion, and we welcome applications from individuals of all backgrounds.
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