
Strategic Client Advisor
4 days ago
Nurture and grow client relationships across approximately 15 mid-sized accounts based in Pakistan. Utilize strong client-facing skills, a strategic mindset, and collaborative abilities to deliver value across Dynamics 365, Data & AI, and custom development services.
Key Responsibilities:
- Act as the primary point of contact for assigned clients
- Develop and implement account plans to ensure customer satisfaction
- Identify and pursue upsell/cross-sell opportunities
- Collaborate with delivery, presales, and marketing teams for proactive client engagement
- Monitor and maintain account health metrics and retention performance
- Support renewal and account growth initiatives in collaboration with other teams
Essential Qualifications:
- 8-10 years of experience in account management or enterprise sales in technology or consulting
- Proven experience working in a technology or tech consulting organization
- Familiarity with Microsoft Dynamics 365 a significant advantage
- Strong understanding of the retail industry in Pakistan an added benefit
- Excellent communication and interpersonal skills
- Ability to manage multiple stakeholders and prioritize tasks effectively
- Experience working with delivery teams and balancing internal coordination with external communication
- Natural relationship-builder with a strong discipline to meet commercial goals, report, and forecast
We offer a unique opportunity to join a global team of professionals working on innovative projects & products. Our diverse customer base includes prominent retail and CPG companies, fast-growing fintech, and Silicon Valley startups.
We pride ourselves on a culture that values learning, collaboration, and workplace fun.
Our team works with cutting-edge technologies, driving success for both the company and individuals alike.
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