Highly Skilled IT Professionals Wanted

1 week ago

Multan, Punjab, Pakistan beBeeSupport Full time
Computer Systems Support Professional

We are seeking a highly skilled and experienced IT Support Specialist to fill this role. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our clients with their computer systems, software, and hardware.

This is a full-time position requiring previous experience in IT support and troubleshooting. The ideal candidate will have strong knowledge of computer systems, software, and hardware, as well as excellent communication skills to explain technical issues in simple terms.

Responsibilities:
  1. Provide technical support to clients via phone, email, or in person
  2. Troubleshoot computer systems, software, and hardware issues
  3. Install and configure new computer systems and software
  4. Maintain and update existing systems with the latest upgrades and security patches
  5. Conduct regular system maintenance to ensure optimal performance
  6. Train clients on how to use new software or systems effectively
  7. Keep accurate records of all support requests and resolutions
Requirements:
  • Minimum of 2 years of experience in IT support or a related field
  • Strong knowledge of computer systems, software, and hardware troubleshooting
  • Excellent communication skills with the ability to explain technical issues in simple terms
  • Customer service-oriented mindset with the ability to remain calm under pressure
  • Detail-oriented with strong organizational skills
  • Ability to work independently as well as part of a team
Benefits:

This is a full-time position without accommodation provided. The salary for this role is competitive.

Location: This position is based in Multan.

Gender Preference: This position is suitable for both men and women.

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