Solution Implementation Consultant

1 day ago


Lahore, Punjab, Pakistan Dengage Full time

Role Overview

The Technical Support Advisor role is a critical position within our organization, requiring a high level of technical expertise, business acumen, and interpersonal skills.

This individual will serve as a liaison between Dengage and our clients, providing exceptional support and ensuring seamless integration of our technical solutions.

Key Responsibilities:

  • Foster strong client relationships and provide exceptional support.
  • Collaborate with internal teams to ensure timely issue resolution.
  • Manage client expectations and provide regular updates.
  • Resolves technical issues promptly and effectively.

Requirements:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities with a focus on efficiency.
  • Proactive attitude with a commitment to learning and professional growth.
  • Ability to work independently and collaboratively within a team.
  • Working knowledge of technical concepts including SQL, Javascript, and APIs.
  • Previous experience in technical support or integration roles.
  • Demonstrated history of successful client issue resolution.
  • Graduation degree preferred in a relevant field.


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