Implementation Specialist

1 day ago

Multan, Punjab, Pakistan beBeeImplementation Full time $80,000 - $100,000
Customer Onboarding Specialist

Motive empowers individuals who manage physical operations with innovative tools, enhancing work safety, productivity, and profitability. Our platform provides complete visibility and control, significantly reducing manual workloads by automating tasks.

About the Role:

As a Customer Onboarding Specialist, you will be responsible for building relationships and delivering value during the initial phase of customer engagement. This role involves effectively implementing Motive technology, ensuring timely product adoption, and educating customers on the value of our solution, features, and AI capabilities.

Key Responsibilities:
  • Serve as the primary point of contact for new customers during the implementation phase
  • Guide customers through initial hardware/software setup and system training
  • Monitor customer progress and activities to ensure timely activation
  • Collaborate with cross-functional teams to resolve complex issues and improve customer experience
  • Handle a large volume of phone conversations and email inquiries
Requirements:
  • 3+ years prior experience in a customer-facing role (sales or support)
  • Demonstrate Salesforce proficiency and ability to use data to inform engagement plans
  • Excellent communication and presentation skills
  • Proven ability to manage multiple responsibilities with high attention to detail and professionalism

We are committed to creating a diverse and inclusive workplace. We welcome people from different backgrounds, experiences, abilities, and perspectives.

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