
Front Desk Associate
6 days ago
Front Desk Associate - Concierge
We are looking for a skilled Front Desk Associate to join our team as a Concierge. In this role, you will be responsible for providing personalized services to our guests, including checking them in and out, making reservations, and answering questions about local attractions.
Responsibilities:
- Provide exceptional customer service to our guests
- Check guests in and out, handling room assignments and payment processing
- Make reservations for guests at local restaurants and venues
- Answer questions about local attractions, events, and activities
- Coordinate transportation for guests as needed
- Maintain a clean and organized lobby area
- Assist with luggage storage and delivery to guest rooms
Requirements:
- Bachelor's degree in Hospitality Management or related field (preferred)
- Previous experience in a customer service role (hospitality experience preferred)
- Excellent communication skills, both verbal and written
- Strong organizational skills and attention to detail
- Ability to multi-task and work in a fast-paced environment
- Fluent in English (knowledge of other languages is a plus)
- Able to work flexible hours, including evenings, weekends, and holidays
About this Opportunity:
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate - Concierge. If you have a passion for delivering exceptional service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
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