Front Desk Associate

6 days ago


Lahore, Punjab, Pakistan beBee Careers Full time

Front Desk Associate - Concierge

We are looking for a skilled Front Desk Associate to join our team as a Concierge. In this role, you will be responsible for providing personalized services to our guests, including checking them in and out, making reservations, and answering questions about local attractions.

Responsibilities:

  • Provide exceptional customer service to our guests
  • Check guests in and out, handling room assignments and payment processing
  • Make reservations for guests at local restaurants and venues
  • Answer questions about local attractions, events, and activities
  • Coordinate transportation for guests as needed
  • Maintain a clean and organized lobby area
  • Assist with luggage storage and delivery to guest rooms

Requirements:

  • Bachelor's degree in Hospitality Management or related field (preferred)
  • Previous experience in a customer service role (hospitality experience preferred)
  • Excellent communication skills, both verbal and written
  • Strong organizational skills and attention to detail
  • Ability to multi-task and work in a fast-paced environment
  • Fluent in English (knowledge of other languages is a plus)
  • Able to work flexible hours, including evenings, weekends, and holidays

About this Opportunity:

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate - Concierge. If you have a passion for delivering exceptional service and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.



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