Operational Support Specialist

1 day ago


Lahore, Punjab, Pakistan beBee Careers Full time
Job Summary

We are seeking a highly organized and detail-oriented Operational Support Specialist to coordinate various aspects of our operations. This role involves maintaining strong relationships with multiple campuses, ensuring effective communication and support for student and faculty queries.

Main Responsibilities
  1. Campus Coordination: Collaborate with all campuses to address operational and academic matters in a timely and professional manner.
  2. Support and Communication: Provide continuous support to campus teams, serving as a bridge between headquarters and campuses, and respond to student and faculty inquiries in a prompt and courteous manner.
  3. Complaint Resolution: Receive, document, and resolve complaints efficiently, adhering to our policies and procedures.
  4. Data Management: Develop and maintain a centralized database to store alumni information, gathering updates from campuses as needed.
  5. Policies and Compliance: Track adherence to company directives, SOPs, and policies across all campuses, taking immediate action in cases of non-compliance.
Required Skills and Qualifications
  • Excellent organizational and communication skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and analytical skills.
  • Proficiency in data management and database maintenance.
  • Attention to detail and ability to prioritize tasks efficiently.
Benefits

This role offers opportunities for growth and development in a dynamic and supportive environment. If you are a motivated and detail-oriented individual looking for a new challenge, we encourage you to apply.



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