
AWS Technical Specialist
3 days ago
Job Overview:
- This role involves deploying, managing, and supporting cloud-based solutions for clients. The primary focus is on AWS technologies, ensuring optimal cloud infrastructure setup, performance monitoring, and initial problem resolution.
- The position requires a blend of technical expertise in AWS cloud services, excellent problem-solving skills, and a strong customer service orientation.
- Responsibilities include designing, implementing, and maintaining cloud solutions to meet client requirements, providing Level 2 technical support, and collaborating with engineering teams to escalate unresolved issues.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 2-5 years of experience in cloud engineering, specifically with AWS services (e.g., EC2, S3, RDS, VPC, Lambda).
- AWS Cloud Practitioner, AWS Certified Solutions Architect Associate or equivalent certification is highly preferred.
- Experience in providing L2 technical support, with excellent problem-solving and communication skills.
- Familiarity with cloud monitoring tools and incident management systems.
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