Senior Client Liaison Manager

1 week ago


Lahore, Punjab, Pakistan Zafar Securities Pvt Ltd Full time

MBA (Business Administration, HR or Marketing) degree holder required for a role involving providing guidance, information and assistance to clients on Zafar Securities services.

Key Responsibilities
  • Deliver exceptional client satisfaction through prompt and effective service provision.
  • Evaluate and enhance the quality of services offered by analyzing client feedback.
  • Cultivate strong relationships with clients via multiple communication channels.
  • Investigate and resolve complex client complaints in a timely and satisfactory manner.
  • Develop and implement strategies to gather valuable insights from client feedback.
Job Requirements
  • Possess excellent interpersonal and problem-solving skills.
  • Demonstrate creative thinking and motivational abilities.
  • Showcase ability to work efficiently under pressure.
  • Basic knowledge of social media platforms is necessary.
  • Prior experience in trading (shares/commodities) is preferred.

Zafar Securities (Pvt) Ltd., incorporated in 1999, is a licensed Trading Right Member of the Lahore Stock Exchange Ltd and a Universal Commodity Membership Right Holder of Pakistan Mercantile Exchange Ltd (PMEX).



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