Director of Operations and Strategy

6 days ago


Karachi, Sindh, Pakistan Skyray Ventures Full time
Key Responsibilities:
  1. Recruitment Management: Oversee the hiring process, including interviewing, hiring, and onboarding new talent.
  2. Employee Relations: Manage employee performance, align recruitment needs, and foster a positive work environment.
  3. Marketing Alignment: Collaborate with the marketing team to ensure operational capabilities support marketing goals.
  4. Process Optimization: Enhance processes to support the sales team in lead generation and client management.
  5. Customer Satisfaction: Drive customer satisfaction initiatives and maintain high client relations standards.
  6. Operational Management: Manage daily operations across various teams, ensuring efficiency and effectiveness.
  7. Executive Collaboration: Work closely with the executive team to implement company-wide strategies.
  8. Performance Monitoring: Monitor KPIs, create reports, and evaluate operational performance.
  9. Conflict Resolution: Resolve conflicts and provide mediation solutions for smooth workflows.
  10. Policy Development: Develop policies and training programs that promote teamwork and a positive work culture.


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