Product Order Manager

2 weeks ago


Lahore, Punjab, Pakistan beBeeMarketing Full time 4,500,000 - 7,000,000
Job Overview:

This role entails collaborating with the team to effectively process and monitor customer orders from receipt to delivery. The ideal candidate will possess exceptional communication and interpersonal skills, a customer-focused approach, and proficiency in order management systems and Microsoft Office applications.

Key Responsibilities:
  1. Process and monitor customer orders to ensure timely delivery.
  2. Address and resolve any issues related to order fulfillment, including backorders and returns.
  3. Maintain optimal inventory levels to meet customer demand and collaborate with the purchasing team to forecast demand and manage stock replenishment accordingly.
  4. Develop and execute merchandising strategies to maximize product visibility and sales.
  5. Maintain accurate records of customer orders, inventory levels, and sales performance.
  6. Collaborate with the design team to conceptualize and develop new products.
  7. Coordinate with the factory for new developments and ensure the timely dispatch of samples.
  8. Develop detailed cost estimates for new products and analyze cost structures as needed.
  9. Serve as the primary point of contact for customers regarding product inquiries, order status, and feedback.
Requirements:
  1. Bachelor's degree in Supply Chain Management, Business, or a related field.
  2. Exceptional communication and interpersonal skills.
  3. Proficiency in order management systems and Microsoft Office applications (Excel).

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