Order Management Specialist

2 weeks ago

Lahore, Punjab, Pakistan beBeeCustomer Full time $45,000 - $60,000
Job Overview

 

Key Responsibilities:• Process and manage orders received through our store.• Conduct order confirmation calls to verify purchase details.• Create shipping labels, coordinate packing of orders, and track dispatched orders.• Follow up with logistics partners for timely delivery.• Respond promptly to customer queries on WhatsApp, Instagram, and Facebook, addressing concerns, issues, or inquiries professionally.

 

Job Requirements:• Maintain a responsive presence on social media platforms to engage with customers.• Interact with customers, respond to comments and messages, and maintain an engaging content calendar.• Key Qualifications and Skills include: Professional communication, problem-solving skills, time management, organizational skills, and adaptability.

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