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Global Education Advisor
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The Education Counsellor provides expert guidance to international students seeking institutions that align with their learning and career goals. This includes delivering accurate information, advising on study opportunities, local education systems, culture, and geographic regions.
Key responsibilities include assisting with application documentation, facilitating enrollments, promoting products and services, driving pipeline growth, customer satisfaction, and advocacy targets.
Additionally, the role involves providing exceptional customer service, building student engagement, and maintaining relationships with education providers.
Key Accountabilities:- Drive achievement of pipeline goals, customer satisfaction, and advocacy targets through each stage of the student journey.
- Provide outstanding customer service to students, their families, and education providers.
- Experience in a sales or customer service environment with a track record of achieving individual and team targets.
- Good understanding of the education sector including placement of students into VET and universities as well as immigration requirements and processes.
- Relevant tertiary qualifications and/or prior experience as an Education Counsellor or similar role.
- Excellent stakeholder management and communication skills including fluency in English both verbal and written.
