Head of Omnichannel Experience

17 hours ago


Islamabad, Islamabad, Pakistan iGate Technologies Pakistan Full time
Job Overview

iGate Technologies Pakistan is seeking a seasoned Digital Commerce Leader to spearhead our ecommerce sales division.

About the Role

We are looking for an experienced Ecommerce Strategy Director who can develop and implement a leading ecommerce strategy that improves customer experience, drives sales, and increases conversion rates. As a key member of our leadership team, you will be responsible for overseeing the ecommerce team, ensuring they work effectively and efficiently.

Main Responsibilities
  • Develop a leading ecommerce strategy: Develop and implement a leading strategy to meet sales targets.
  • Ecommerce management: Full responsibility of the ecommerce journey, managing a cross-functional team to execute your strategy.
  • Budget management: Set and track channel KPIs in line with business goals. Develop channel budgets to ensure sales, costs, and profit remain on track.
  • Optimization: Constantly look to improve site performance, identifying innovative tech solutions to reduce barriers to sale.
  • MERchandising: Manage and plan the merchandising of products, monitoring inventory levels and highlighting replenishment and growth opportunities.
  • Digital marketing: Work closely with marketing, communications, and social media teams to ensure consistent messaging. Oversee performance marketing channels, including PPC, SEO, affiliate, and email marketing.
  • Reporting: Monitor, analyze, and report on KPIs to communicate progress to the board.

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