Help Desk Analyst

1 day ago

Sahiwal, Punjab, Pakistan beBeeTechnical Full time $60,000 - $80,000
Job Opportunity

Motive empowers the people who run operations with tools to make their work safer, more productive and profitable.

We serve over 100,000 customers across various industries.

Role Overview

This role involves providing world-class assistance via calls and emails, as well as defining support processes and collaborating with our team to develop and scale the Technical Support function.

This is a bilingual role requiring Spanish and English language skills.

Key Responsibilities
  • Provide email, chat and voice support in both Spanish and English
  • Collect customer support requests and bugs, and relay findings to product and engineering teams
  • Evaluate existing tools and work with engineering to develop new tools
Requirements
  • Bilingual: Fluent in speaking Spanish and English
  • Skilled in written communication in both languages
  • Strong analytical and communication skills

Motive values diversity and inclusion. We are an equal opportunity employer and welcome candidates from diverse backgrounds.

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