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Technology Solutions Leader
5 days ago
We are seeking a highly skilled and experienced IT professional to join our team as the Manager of Information Services. The successful candidate will be responsible for leading the IT department, overseeing the deployment and maintenance of IT systems, and providing exceptional service to our staff.
Responsibilities- IT System Management: Deploy, monitor, maintain, develop, upgrade, and support all current IT systems, including trade software, websites, PCs, operating systems, databases, telephones, software applications, and peripherals.
- Project Management: Project manage the implementation and integration of the new CRM and website.
- Communication: Regularly communicate with executive management and all users of information services and systems.
- Team Management: Manage and develop IT staff, including training, evaluation, guidance, and discipline.
- Documentation: Develop standard operating procedures and best practices, including written protocols and guidance to IT staff and end-users.
- Technical Expertise: Create and maintain all written documentation, including system and user manuals, license agreements, and modification/upgrades documentation.
- Service Provision: Oversee IT support for 100 staff in 5 offices.
- Techncology Updates: Keep current with latest technologies and determine what new technology solutions and implementations will meet business/system requirements.
- Financial Management: Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review.
- Policy Development: Develop and implement all IT policies and procedures.
- Contract Negotiation: Negotiate and administer supplier contracts and service agreements.
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