Chief Operations Officer
5 days ago
About the Role:
This is an exciting opportunity to join 360SynergyTech as a Senior Operations Executive. In this role, you will be responsible for monitoring and executing day-to-day activities of the team to ensure required support.
Key Responsibilities:
- Team Monitoring: You will be responsible for overseeing the daily operations of the team, ensuring that tasks are completed efficiently and effectively.
- Process Improvement: Identify operation-related issues and develop strategies to maximize efficiency in terms of time, cost, and resources.
- Reporting: Prepare and submit regular reports on team activities and highlight any issues that require management attention.
- Communication: Develop and maintain effective communication with upper management to align operational goals with strategic objectives.
- Performance Monitoring: Oversee the operational performance of both internal and external service providers.
Qualifications:
- Bachelor's degree in Management/Business Administration or related field from a recognized university with at least 2 years of work experience.
- In-depth knowledge of customer relationships and dealing with their issues.
- Excellent written and verbal communication skills, specifically in English.
- Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
- Good knowledge of documentation and reporting.
- The ability to self-motivate and motivate a team.
- Experience working to and exceeding targets.
Location: Information Technology and Services - Lahore, Pakistan
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