Chief Operations Officer

5 days ago


Lahore, Punjab, Pakistan 360SynergyTech Full time
Job Title: Senior Operations Executive

About the Role:
This is an exciting opportunity to join 360SynergyTech as a Senior Operations Executive. In this role, you will be responsible for monitoring and executing day-to-day activities of the team to ensure required support.

Key Responsibilities:
  1. Team Monitoring: You will be responsible for overseeing the daily operations of the team, ensuring that tasks are completed efficiently and effectively.
  2. Process Improvement: Identify operation-related issues and develop strategies to maximize efficiency in terms of time, cost, and resources.
  3. Reporting: Prepare and submit regular reports on team activities and highlight any issues that require management attention.
  4. Communication: Develop and maintain effective communication with upper management to align operational goals with strategic objectives.
  5. Performance Monitoring: Oversee the operational performance of both internal and external service providers.

Qualifications:
  1. Bachelor's degree in Management/Business Administration or related field from a recognized university with at least 2 years of work experience.
  2. In-depth knowledge of customer relationships and dealing with their issues.
  3. Excellent written and verbal communication skills, specifically in English.
  4. Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
  5. Good knowledge of documentation and reporting.
  6. The ability to self-motivate and motivate a team.
  7. Experience working to and exceeding targets.

Location: Information Technology and Services - Lahore, Pakistan



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