
Transaction Specialist
3 days ago
Job Title: Financial Transaction Professional
Key Responsibilities:- Ensure smooth processing of all financial transactions in accordance with policies and procedures.
- Assist customers with routine account-related requests such as stop payments, updating customer details, and removal of dormancy.
- Record denominations for all cash transactions and request additional cash as needed.
- Balance, sort, and reconcile re-issuable/sorted, unsorted, soiled, defected, and fresh currency notes before placing in the vault at day-end.
- Safeguard outstanding cheque books and captured ATM cards, ensuring delivery/destruction as per SOP/regulatory requirement.
- Liaise with various teams to ensure business-as-usual operations, floor management, and service quality.
- Recover applicable service charges on instruments/banking facilities as per SOC.
- Ensure all related GL accounts are reconciled and balanced with actual records at all times.
- Comply with the Bank's Policies and SOPs, regulatory requirements.
- Maintain clean ratings in reviews/inspections of Quality Assurance Unit, Compliance, Internal, External, and Audits.
- Minimum Education: Bachelor's degree in Business, Commerce, or related field (preferred).
- 1+ years of relevant experience.
- Numerical and financial analysis skills.
- Understanding of financial services, banking products, and banking operations.
- Good understanding of AML/KYC.
- Proficiency in MS Word and MS Excel.
- Communication, Conflict Management, and Customer Service Skills.
- Knowledge and experience of Banking Operations.
Why You'll Thrive Here:
- Opportunity to develop your expertise in financial transaction processing.
- Challenging role that requires problem-solving and analytical skills.
- Chance to work with a dynamic team and contribute to business growth.
- Professional development opportunities to enhance your career.
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