Transaction Banking Expert

This role will be responsible for overseeing the end-to-end implementation cycle of Transaction Banking products, including technical discussions and execution of documentation. The successful candidate will collaborate with Technology and Operations teams to design and implement platforms that support Transaction Banking (TB) products.

• Supports the Global Implementation Strategy by actively participating in identifying opportunities to improve the profile/identity of the Global Implementations team
• Drive the roll-out of Client Implementation Harmonization
• Provides key inputs to identify and participates in defining Global Implementation initiatives and hub location strategy
• Lead the development of frameworks and/or redesigning of processes, systems, and operating models
• Continuous engagement in collaboration with Product/Channels in the designing of a suite of capabilities and services
• Help drive focused client sessions with Sales, Coverage, Product, and other partners to position overall propositions
• Help to drive strategic initiatives from Global Implementation function
• Help develop regular connect sessions with Clients, including participating in various client forums/events/conferences
• Drives strategic plan/roadmap of client deal management
• Ensure a continuous improvement model is adopted to drive efficiency, including harmonization with support partners, and extended Global Implementation team
• Help identify and drive opportunities to streamline processes to improve client experience, including collaborating with functional partners
• Help identify opportunities to improve existing operating model, including the current resourcing and client footprint strategy
• Help develop an approach to build bench strength within the Global Transaction Banking Implementation team
• Ensures effective and disciplined usage of the Implementation Management system for self and team
• Helps drive the discipline of Client and Project Management across the team
• Has product knowledge in both cash and trade
• Ability to manage ambiguity in uncertain situations and escalates in a timely manner
• Provides inputs to strategize the implementation of key deals or co-created deals
• Proactive client deal management, including providing key inputs into solutions for the clients
• Support the holistic data management framework for Implementation Management system
• Ensure adherence to all local regulatory, legal and compliance requirements
• Proactive risk management; includes delivery and operational risks
• Adherence to all bank's policy and standards, including eLearning courses for direct reports (where applicable)
• Ensure implementation governance controls are properly executed by the team
• Assist with the governance of business controls; including identifying opportunities to develop new business controls
• Participate in Regional/Country Implementation Governance forums to support Regional Head/Lead and/or Country Head/Lead

• Stake holder Management
• Project Management
• Client Centricity
• Problem Solving
• Excellent Communication skill
• Deep knowledge of Transaction Banking and Cash Management products and Payment structures

• Competitive salary and benefits package
• Time-off, including annual leave, parental/maternity, sabbatical, and volunteering leave
• Flexible working options based around home and office locations
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, and other resources
• A continuous learning culture to support your growth
• Being part of an inclusive and values-driven organisation

At our organisation, we strive to create a positive difference in the lives of our clients, communities, and colleagues. We believe in celebrating diversity and promoting inclusion. Our valued behaviours guide how we work together to achieve our purpose.

• Do the right thing by being assertive, challenging each other, and living with integrity
• Never settle by continuously striving to improve and innovate
• Be better together by being ourselves, inclusive, and working collectively to build for the long term