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Client Relationship Manager

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Client Success Role

We seek two driven individuals to join our team as Client Success Executives for our clientele in the US.

The candidates should possess at least two years of mid-level experience in the service industry, specifically IT & Software services. Exceptional English proficiency is paramount for this role.

Key Responsibilities:

  • Cultivate and maintain strong relationships with clients as their primary point of contact.
  • Schedule regular one-on-one meetings to deepen engagement and understanding of client objectives.
  • Collaborate across departments to develop tailored success strategies for individual clients.
  • Identify opportunities for product/service enhancements to better meet client needs and goals.
  • Address client concerns promptly and effectively, ensuring timely resolution of issues.