Senior Client Relationship Manager

24 hours ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Summary: We are seeking an experienced and results-driven Account Manager to join our organization. As a key member of our team, you will be responsible for managing client relationships, driving sales growth, and ensuring exceptional customer satisfaction.

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Key Responsibilities:

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  • Develop and maintain strong relationships with assigned clients to drive business growth and retention.

  • Analyze client needs and provide tailored solutions to meet their objectives.

  • Serve as the primary point of contact for client communications and queries, ensuring prompt and effective resolution.

  • Create and deliver compelling presentations, proposals, and sales reports to showcase value and opportunities.

  • Achieve monthly and quarterly sales targets through strategic planning and execution.

  • Collaborate with internal teams to ensure seamless client service and support.

  • Conduct market research to identify new business opportunities and stay ahead of industry trends.

  • Negotiate contracts and agreements to maximize revenue and profitability.

  • Maintain accurate account records and update CRM systems regularly to ensure data integrity.

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Requirements:

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  • Bachelor's degree in Business, Marketing, Accounting, or a related field.

  • Minimum 2 years of experience in a similar client-facing role, preferably in sales or account management.

  • Excellent communication, negotiation, and interpersonal skills to build strong relationships with clients and colleagues.

  • Proven ability to manage multiple client accounts and meet deadlines while maintaining attention to detail.

  • Results-oriented with a proactive and customer-centric approach to drive business success.

  • Proficient in Microsoft Office and CRM tools (e.g., Salesforce, HubSpot) to streamline processes and enhance productivity.

  • Strong problem-solving skills to navigate complex client issues and find innovative solutions.

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Preferred Skills:

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  • Understanding of sales performance metrics and forecasting to inform business decisions.

  • Experience handling B2B accounts to develop expertise in client engagement and relationship building.

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We Offer:

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  • Competitive salary with performance-based incentives to recognize individual contributions.

  • Professional development and growth opportunities to advance your career and skills.

  • Collaborative and supportive team environment to foster creativity and innovation.

  • Health and wellness benefits to promote overall well-being and work-life balance.

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