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9 hours ago
Job Summary
">We are seeking a highly organized and detail-oriented individual to fill the role of Service Dispatcher. The successful candidate will be responsible for coordinating and dispatching service calls, communicating with field technicians and customers, and ensuring efficient scheduling and routing of service calls.
">Key Responsibilities
">- ">
- Coordinate and dispatch service calls in a timely and efficient manner.">
- Communicate effectively with field technicians and customers to ensure seamless service delivery.">
- Ensure accurate and up-to-date record-keeping and data entry.">
- Provide exceptional customer service and resolve any issues or concerns promptly.">
- Maintain a high level of productivity and efficiency in a fast-paced environment.">
Requirements
">To be successful in this role, you must possess excellent communication and interpersonal skills, strong organizational and time management skills, and the ability to multitask and work in a fast-paced environment.
">Preferred Qualifications
">- ">
- Experience in dispatching or customer service is an asset.">
- Proficiency in Microsoft Office and data entry software.">
- Knowledge of telecommunications or digital marketing is beneficial.">
- Flexibility to work shifts and weekends as required.">
About Us
">We offer a dynamic and supportive work environment where you can grow and develop your skills.
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