Call Centre Operations Lead

Key ResponsibilitiesThe successful candidate will have a proven track record in Call Centre Operations Management and will be responsible for:Forecasting volumes of calls and manpower requirementsMaintaining call distribution systemsMonitoring productivity and generating reportsIn addition, the ideal candidate will have excellent communication and leadership...

Company OverviewGROW MORE CALL CENTRE is a leading provider of customer service solutions, dedicated to delivering exceptional support experiences for our clients.

Call Centre Sales OpportunityWe are excited to offer a sales and customer service role as a Call Centre Sales Executive. In this position, you will be responsible for building strong relationships with clients, driving sales revenue, and providing exceptional customer service. If you are a driven sales professional looking for a new challenge, we invite you...

Ask Development is seeking a skilled Call Centre Specialist to join our Phone Banking team. As a key member of our team, you will be responsible for delivering exceptional customer service and support via phone calls.Key ResponsibilitiesRespond to customer inquiries and resolve any issues that may ariseMeet all service standards and quality parameters on...

**About The Corporate Centre**At The Corporate Centre, we strive to maintain a cutting-edge computer network that supports the smooth operation of our business. Our ideal candidate will be responsible for ensuring the day-to-day functionality of this network.**Job Overview**Oversee and manage a computer network consisting of 30 computers on a call center...

About the RoleWe are seeking an IT Operations Manager to oversee the maintenance of our computer network. The successful candidate will be responsible for ensuring the smooth operation of the network.Main ResponsibilitiesMaintain and troubleshoot computer hardware and software issues.Ensure the network is stable, secure, and optimized for...

Job ResponsibilitiesTo assist the Centre's Manager in the daily operations of the office, including:Coordinating international and local travel arrangements.Developing and implementing events and projects marketing strategies.Collaborating with external and internal auditors.Managing the Centre's assets, including procurement, inventory, and disposal...

Centre Academic HeadAs a key member of the Aptech Computer Education team, you will be responsible for overseeing the faculty and academic operations of our institution. Your primary objective will be to ensure that our students receive high-quality education and training in Microsoft .NET and Java technologies.Responsibilities:Oversee faculty matters and...

Job OverviewMaintaining a computer network of 30 computers on a call center floor is a key responsibility. Delivering the day-to-day smooth running of the network is essential for our operations.Key ResponsibilitiesMaintenance and troubleshooting of computer hardware and software issues.Ensuring the network is stable, secure, and optimized for...

Job Title: Call Center Operations SupervisorWe are seeking a highly skilled and experienced Call Center Operations Supervisor to join our team at Excel Solutions (Pvt.) Ltd.Key Responsibilities:Oversee the daily operations of the call center, ensuring that all calls are handled efficiently and effectively.Manage and lead a team of call center agents,...

Key SkillsThe ideal candidate will have the following skills:Experience in computer networks (Windows XP and Linux based).Familiarity with Squid Servers and Asterisk Servers.Knowledge of computer hardware maintenance.Ability to work under pressure and deliver results.Job RequirementsMaintaining a computer network of 30 computers on a call center floor...

Job DescriptionMaintaining a computer network of 30 computers on a call center floor requires strong technical skills. The ideal candidate will have experience in computer networks, hardware maintenance, and troubleshooting.Main ResponsibilitiesMaintenance and troubleshooting of computer hardware and software issues.Ensuring the network is stable, secure,...

Job DescriptionThe Sales and Support Agent will play a crucial role in ensuring the success of our client's business by providing top-notch support to their customers. The ideal candidate will be responsible for handling inbound calls from customers regarding billing inquiries, service issues, and general support requests related to Xfinity services.

Key ResponsibilitiesHandle inbound calls from customers, resolving billing discrepancies, processing payments, and providing information on billing statements and account charges.Troubleshoot technical issues related to internet, TV, and phone services, escalating complex issues when necessary.Educate customers on available products, services, and promotions...

Job OverviewWe are seeking an experienced Call Center Team Lead to oversee the daily operations of our customer service team. The ideal candidate will have a strong background in team management, customer relations, and problem-solving.

Job Title: Operations Team LeadAbout the RoleWe are seeking an experienced Operations Team Lead to drive operational excellence and enhance customer engagement strategies during night shifts.Key ResponsibilitiesOversee nightly operations, managing a team to ensure targets are met.Conduct team meetings, provide guidance, and address performance issues.Monitor...

Responsibilities and RequirementsWe are looking for a highly organized and detail-oriented individual to fill the role of Operations Associate. The responsibilities of this position include:Assisting the Centre's Manager in day-to-day operationsManaging travel arrangements for staff and visitorsDeveloping and implementing marketing strategies for events and...

About the Role:Abacus Outsourcing seeks a highly skilled Operations Team Lead to supervise and motivate a team of customer service representatives. The ideal candidate will possess excellent leadership and problem-solving skills, with the ability to work in a fast-paced environment.Responsibilities:Supervise and motivate a team of customer service...

Job OverviewZNZ Communications, a reputable organization in Pakistan, is seeking an experienced and skilled professional to fill the role of Senior Call Center Team Lead.The ideal candidate will possess strong leadership and communication skills, with a minimum of 2 years of experience in a call center environment. They should be able to manage and supervise...

Company OverviewAt Lahore University of Management Sciences, we are committed to excellence in education and research. We strive to create a dynamic work environment that fosters growth, innovation, and teamwork.Job DescriptionAs an Operations Associate, you will be responsible for assisting the Centre's Manager in regular office operations and asset...