
Social Media Marketing Professional
4 days ago
As a Social Media Marketing Manager, you will be responsible for developing and implementing an overall social media marketing plan and strategy that aligns with our organization's goals. You will work to group brand as well as the brands under our company, creating a cohesive online presence.
Your primary responsibilities will include:
- Developing and managing social media tools to monitor communication on various platforms.
- Observing and analyzing our competitors' social media activities.
- Collaborating with customer service associates to respond promptly and professionally to customer complaints.
- Maintaining awareness of global and regional market trends in web interaction to engage current and future customers.
In addition to these core responsibilities, you will also have the opportunity to:
- Seek out new and improved methods to engage with our audience.
- Utilize analytics tools to measure the effectiveness of our social media efforts.
- Develop reports to provide insights and recommendations for improving our social media presence.
Requirements
To be successful in this role, you should possess:
- Proficiency in MS Excel, PowerPoint, and Word.
- Experience working with popular social media monitoring tools (Google, Radian 6, Twitter Search) and social media management tools (TweetDeck, HootSuite).
- Familiarity with website analysis using Google Analytics and internal reporting tools.
Industry
Information Technology and Services.
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