Travel Service Representative

3 days ago

Islamabad, Islamabad, Pakistan beBee Careers Full time

Job Summary:

We are seeking an experienced Travel Service Representative to join our team, providing exceptional service to customers and ensuring their travel needs are met.

About the Role:

This is a critical role in our customer support team, where you will manage customer calls with professionalism and empathy, addressing inquiries and resolving issues efficiently.

  • You will provide accurate information about travel packages, bookings, and services, promoting our offerings and expertise.
  • Maintain thorough records of customer interactions, utilizing this data to inform future support efforts and improve overall customer satisfaction.
  • C Coordinate with internal departments to ensure seamless communication and efficient issue resolution.
Candidate Requirements:
  • You should have excellent English communication skills, both spoken and written.
  • Prior experience in a customer service or call center role is highly valued.
  • You must be able to work effectively in a fast-paced environment, handling multiple tasks and deadlines simultaneously.
  • Able to maintain confidentiality and handle sensitive customer information with discretion.
What We Offer:
  • A competitive salary package that reflects your skills and experience.
  • The opportunity to work with a well-established company, leveraging industry knowledge and best practices.
  • A supportive and professional work environment, fostering growth and collaboration.
  • Long-term career advancement opportunities, allowing you to develop and excel within the organization.

About Us:

We value excellence, professionalism, and a passion for customer care. If you are a dedicated and customer-focused individual, we encourage you to apply.

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