Digital Sales Professional

1 day ago


Sahiwal, Punjab, Pakistan beBeeDigital Full time 4,000,000 - 8,000,000
Digital Sales Representative

We are seeking a motivated and customer-focused professional to handle digital sales and support.

Key Responsibilities:
  • Customer Assistance: Provide prompt and professional responses to customer inquiries via various channels, ensuring clarity, warmth, and professionalism.
  • Sales Support: Offer product recommendations, identify upselling/cross-selling opportunities, and assist customers with purchase decisions.
  • Order Management: Handle questions about orders, shipping, tracking, returns, and refunds with speed and accuracy.
  • Brand Representation: Deliver a personalized experience that reflects each brand's voice, values, and standards.
  • Customer Insights: Record and share feedback to improve customer experience and internal processes.
  • Team Collaboration: Work closely with the team to align on trends, performance, and ways to enhance the customer journey.
Requirements:
  • At least 1 year of experience in e-commerce, customer service, or sales support.
  • Excellent written and verbal communication skills.
  • Experience with tools like Shopify, Zendesk, Gorgias, or other CRM platforms is a plus.
  • Calm under pressure and comfortable with multitasking in a fast-paced environment.
  • Detail-oriented, self-motivated, and solution-focused.

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