Information Technology Support Professional

2 hours ago


Attock City, Punjab, Pakistan beBeeComputer Full time 600,000 - 800,000

Job Title: IT Support Specialist

Category: Information Technology Services

Type: Full Time | Position: 1

Experience: 3 years | Maximum Age: 40 years

The primary focus of this position is on managing computer operations, user support (hardware and software), helpdesk, and data management.

Key Responsibilities:

  • Support users with personal computer hardware, software, and mainframe technology, or manage a multi-platform environment.
  • Configure desktops, peripherals, and user accounts, assigning appropriate security levels.
  • Install and repair software and hardware components.
  • Test programs and troubleshoot issues, implementing corrective actions or escalating as needed.
  • Ensure the integrity of systems, databases, and webpages.
  • Administer user accounts with privileges designated by IT Officer/Supervisor.
  • Generate reports and manage production jobs, including editing and debugging outputs.
  • Transfer files between platforms, perform backups.
  • Provide troubleshooting, repair, and maintenance for computer equipment and assist in diagnosing hardware/software problems on networked PCs and peripherals.
  • Act as a liaison with users, resolving issues and communicating effectively.
  • Distribute output to customers and maintain records, including hardware/software inventory, updating soft copies quarterly.
  • Contribute to team goals by performing related duties as assigned.
  • Perform any other duties as assigned by the supervisor.


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