IT Technical Specialist

2 days ago

Lahore, Punjab, Pakistan beBee Careers Full time

Technical Support Specialist Needed

We are seeking a skilled technical support specialist to join our team. This individual will be responsible for providing technical assistance, configuring hardware and software systems, managing equipment returns, and utilizing ticketing software.

Main Responsibilities:

  • Technical Support: Provide technical assistance and troubleshooting for hardware, software, and network issues.
  • Ticket Management: Respond to IT tickets and requests in a timely manner, ensuring proper resolution and documentation.
  • System Upgrades: Perform system upgrades, installations, and configurations as needed.
  • Collaboration: Collaborate with other IT team members to ensure seamless operations and user satisfaction.

Laptop Configuration:

  • Configure laptops according to company standards and user requirements before assigning them to new associates.
  • Install and customize operating systems, software applications, and security settings on laptops to meet user needs.
  • Set up user profiles, preferences, and permissions to ensure a personalized computing experience for employees.
  • Perform thorough quality assurance checks to ensure that laptops are functioning correctly and meet performance expectations.

Equipment Returns Management:

  • Manage the returns process for IT equipment, including laptops, peripherals, and accessories.
  • Coordinate the collection, inspection, and documentation of returned equipment, ensuring accuracy and completeness.
  • Diagnose and troubleshoot issues with returned equipment to determine the appropriate course of action, such as repair, replacement, or disposal.
  • Communicate effectively with vendors, suppliers, and internal stakeholders to facilitate the return and replacement of faulty or defective equipment.

Ticketing Software Management:

  • Utilize ticketing software to log, track, and manage IT support requests and equipment returns.
  • Ensure that tickets are updated regularly with relevant information, status updates, and resolutions.
  • Collaborate with other team members to prioritize and escalate tickets as needed to meet service level agreements.

Documentation and Reporting:

  • Maintain accurate documentation of equipment configuration procedures, troubleshooting guides, and returns processes.
  • Generate regular reports on ticketing system metrics, equipment inventory, and support trends to identify areas for improvement.
  • Analyze data and trends to make recommendations for process improvements and optimization.

  • Technical Services Specialist

    5 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Launch a Fulfilling Career in Technical ExcellenceTechnical Services SpecialistWe are seeking a skilled Technical Services Specialist to join our team. As a key member of our technical services group, you will be responsible for providing expert guidance and support to clients on solution implementation and optimization.ResponsibilitiesCollaboration: Work...

  • Technical Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Technical Support SpecialistAbout the RoleWe are looking for a technical support specialist to join our team. The successful candidate will be responsible for providing technical support to customers via phone, email, or chat.Key Responsibilities:Provide technical support to customers via phone, email, or chatRespond to customer inquiries and...

  • Technical Drawing Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    We are seeking a skilled Technical Drawing Specialist to create detailed technical drawings, blueprints, and plans based on specifications provided by engineers or architects.The ideal candidate will be responsible for interpreting complex information and instructions from engineers and architects accurately, and ensuring that all technical drawings meet...

  • Technical Specialist Role

    2 weeks ago

    Lahore, Punjab, Pakistan Optimum Consulting Full time

    Job OverviewOptimum Consulting is a leading IT consulting firm based in Pakistan. We are seeking a skilled Technical Specialist to join our team.

  • Technical Support Specialist

    7 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Accounting Support RoleThis position requires an individual who can handle multiple tasks simultaneously and maintain accuracy in record-keeping. As a Technical Support Specialist, you will be responsible for assisting customers with their accounting-related queries and resolving any technical issues that may arise.Key Responsibilities:Respond to customer...

  • Technical Documentation Specialist

    3 weeks ago

    Lahore, Punjab, Pakistan Hoboetech Pvt. Ltd Full time

    5 days ago Be among the first 25 applicantsDirect message the job poster from Hoboetech Pvt. LtdHead of Human Resources & Staff OperationsCompany DescriptionHoboetech Pvt. Ltd., established in 2012, is an AI and IoT specialized technology platform focused on redefining business value through technological advancements. Our team, comprised of knowledgeable...

  • Technical Recruitment Specialist

    3 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Technical Recruitment SpecialistWe are seeking a skilled Technical Recruitment Specialist to contribute to the growth of our staffing needs.About the Role:The ideal candidate will collaborate with hiring managers to understand technical requirements and staffing needs.You will source and identify potential candidates through various channels, including job...

  • Technical Support Specialist

    2 weeks ago

    Lahore, Punjab, Pakistan Kamstec International Full time

    At Kamstec International, we are seeking a highly skilled individual to fill the role of Technical Support Specialist. This position involves providing top-notch technical support for software that comes with analytical instruments.Job Responsibilities:Develop strong analysis for gathering system requirements and understanding customer needs.Interpret...

  • Jr. Technical Recruite

    4 weeks ago

    Lahore, Punjab, Pakistan Vertex IT Solutions Full time

    We are seeking a Junior Technical Recruiter to support our talent acquisition efforts by sourcing, screening, and coordinating hiring for technical roles. You will work closely with senior recruiters and hiring managers to attract top IT and engineering talent, ensuring a smooth and efficient recruitment process. The ideal candidate should have a strong...

  • Technical Specialist Needed

    2 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job OverviewWe are seeking a Technical Specialist to work on a contract basis as a Database Administrator.Key AccountabilitiesDesign and implement databases to ensure data integrity.Analyze and optimize database performance for improved efficiency.Develop and implement backup and recovery procedures to minimize data loss.RequirementsStrong technical skills...