Senior Property Leasing Manager

Job Summary:

The ideal candidate will possess exceptional customer service skills, a keen attention to detail, and strong relationship management abilities.

Key Responsibilities:

• Coordinate property maintenance and regular inspections to ensure optimal living conditions.
• Schedule and confirm property viewings and lease signings in a timely manner.
• Manage the leasing team's daily operations, providing guidance and support as needed.
• Handle lease documentation with accuracy and compliance, ensuring seamless transactions.
• Facilitate communication among tenants, landlords, and maintenance staff to resolve any issues efficiently.

Additional Responsibilities:

• Assist with market research to maintain competitive rental rates, analyzing data to inform strategic decisions.
• Coordinate property maintenance and inspections to identify areas for improvement.
• Schedule and confirm property viewings and lease signings, streamlining the process for all parties involved.
• Maintain accurate financial records and process payments in a timely manner.
• Provide general administrative support, including filing, data entry, and customer service to ensure a positive experience for all stakeholders.
• Utilize property management software to enhance operational efficiency and productivity.
• Develop and implement effective vacancy marketing strategies to attract potential tenants.
• Identify and pursue prospective tenants, showcasing properties and highlighting their unique features.
• Run background checks on potential tenants, verifying information to ensure a safe and secure living environment.
• Establish and maintain open communication with lessees, addressing their needs and concerns promptly.
• Oversee client applications and lease documents, ensuring accuracy and compliance.
• Clearly explain lease terms to tenants, providing transparent information about their responsibilities and expectations.
• Guide leasing team activities to meet revenue goals, driving business success through targeted efforts.
• Organize meetings to discuss leasing operations and occupancy targets, fostering collaboration and shared objectives.
• Supervise the hiring and training of leasing recruits, developing their skills and knowledge to excel in their roles.
• Conduct property market surveys, gathering insights to inform strategic decisions and drive business growth.
• Oversee property publicity campaigns, promoting properties and attracting potential tenants.
• Designate leasing staff territories, allocating responsibilities to optimize performance and productivity.
• Ensure proper documentation and storage of leasing files, maintaining accurate records and adhering to regulatory requirements.
• Develop policies to improve leasing department profitability and efficiency, driving business success through innovative strategies.
• Manage all property operations, including leasing and maintenance, to provide a seamless experience for tenants and maximize business potential.
• Conduct property tours, communicating property benefits and highlighting its unique features to prospective tenants.
• Handle resident inquiries professionally, resolving issues and addressing concerns promptly.
• Utilize CRM software to manage resident interactions, tracking communications and fostering a positive relationship.
• Oversee the leasing process, ensuring smooth transactions and maximizing business potential.
• Ensure compliance with laws and regulations, adhering to industry standards and minimizing risk.
• Coordinate property maintenance and repairs, maintaining optimal living conditions and preventing costly issues.
• Conduct regular property inspections, identifying areas for improvement and implementing corrective actions.
• Implement strategies to attract and retain residents, driving business growth through targeted efforts.
• Resolve conflicts diplomatically, maintaining a positive relationship with tenants and upholding the reputation of the organization.