Troubleshooting Expert

5 days ago


Karachi, Sindh, Pakistan Munarsh IT Services Full time

We are seeking an experienced IT professional to join Munarsh IT Services in Karachi, Pakistan. As a Network and Hardware Troubleshooting Specialist, you will be responsible for performing diagnostic, troubleshooting, and maintenance work for our clients.

Main Responsibilities:
  • Develop strong customer relationships within the assigned territory or market segment.
  • IDentify and resolve technical issues at the customer site, ensuring minimal downtime.
  • Install various operating systems, drivers, and software as required.
  • Provide data backup and recovery services.
  • In cases where on-site resolution is not feasible, transport customers' PCs to our workshop for further assistance.
  • Collaborate with the network administrator to set up new networks on customer sites.

Job Requirements:

  • Bachelor's degree in Information Technology.
  • Possess A+/N+ certification (Preferred).
  • Minimum 2-3 years of experience in a related field.
  • Familiarity with the local market.

Key Skills and Abilities:

  • Extensive knowledge of hardware and networking principles.
  • Ability to work independently with minimal supervision.
  • Excellent verbal and written communication skills.
  • Willngness to travel within the designated territory.
  • Strong presentation, interpersonal, and human relation skills.
  • Effective task management capabilities.


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