Technical Lead for Network Services

4 days ago


Karachi, Sindh, Pakistan Safebit Solutions Inc Full time
Job Description:

This Systems/Network IT Consultant position at Safebit Solutions Inc offers an exciting opportunity to work with a rapidly growing MSP provider. As a key member of our team, you will be responsible for delivering exceptional technical services to our clients, ensuring their IT needs are met efficiently and effectively.

Key Responsibilities:
  1. Provide timely assistance with helpdesk tickets and change management requests.
  2. Utilize MSP platform tools to monitor and manage clients' servers and networking infrastructure.
  3. Develop and maintain expertise in network technologies, particularly Cisco hardware.
  4. Effectively manage multiple Microsoft Server environments, leveraging your knowledge of Active Directory, DNS, DHCP, Replication, File, GPO, and Print services.
  5. Identify areas for improvement in clients' infrastructure and present actionable recommendations for upgrades.
  6. Work collaboratively with senior consultants to plan and implement projects.
  7. Stay current with industry developments, including Microsoft Azure migration, virtualization, security, storage, and other relevant technologies.
Requirements:
  1. Strong technical background with emphasis on Microsoft, Dell SonicWall, and Cisco technologies.
  2. Excellent communication and interpersonal skills to effectively interact with customers and internal stakeholders.
  3. Minimum 3-4 years of experience supporting Microsoft Windows environments managed with Active Directory.
  4. Minimum 3 years of network experience working with switches, gateways, UTM firewalls, and configuring VLANs and routing in Cisco hardware.


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