Network Support Technician

5 days ago


Karachi, Sindh, Pakistan Munarsh IT Services Full time

Munarsh IT Services is a leading provider of IT solutions based in Karachi, Pakistan. We are seeking a skilled Network and Hardware Troubleshooting Specialist to perform diagnostic, troubleshooting, and maintenance work for our company.

Responsibilities:
  • Develop and maintain strong customer relationships within the assigned territory or market segment.
  • IDentify and resolve technical issues at the customer site, minimizing downtime.
  • Implement various operating systems, drivers, and software as necessary.
  • Offer data backup and recovery services.
  • In cases where on-site resolution is not feasible, transport customers' PCs to our workshop for further assistance.
  • Work collaboratively with the network administrator to establish new networks on customer sites.

Requirements:

  • Bachelor's degree in Information Technology.
  • A+/N+ certification (Preferred).
  • Minimum 2-3 years of experience in a related field.
  • Familiarity with the local market.

Key Qualifications:

  • Thorough understanding of hardware and networking principles.
  • Able to work independently with minimal supervision.
  • Exceptional verbal and written communication skills.
  • Willngness to travel within the designated territory.
  • Strong presentation, interpersonal, and human relation skills.
  • Effective task management capabilities.


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