
Network Support Technician
5 days ago
Munarsh IT Services is a leading provider of IT solutions based in Karachi, Pakistan. We are seeking a skilled Network and Hardware Troubleshooting Specialist to perform diagnostic, troubleshooting, and maintenance work for our company.
Responsibilities:- Develop and maintain strong customer relationships within the assigned territory or market segment.
- IDentify and resolve technical issues at the customer site, minimizing downtime.
- Implement various operating systems, drivers, and software as necessary.
- Offer data backup and recovery services.
- In cases where on-site resolution is not feasible, transport customers' PCs to our workshop for further assistance.
- Work collaboratively with the network administrator to establish new networks on customer sites.
Requirements:
- Bachelor's degree in Information Technology.
- A+/N+ certification (Preferred).
- Minimum 2-3 years of experience in a related field.
- Familiarity with the local market.
Key Qualifications:
- Thorough understanding of hardware and networking principles.
- Able to work independently with minimal supervision.
- Exceptional verbal and written communication skills.
- Willngness to travel within the designated territory.
- Strong presentation, interpersonal, and human relation skills.
- Effective task management capabilities.
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